Resolver Risk

Tool Identity Card

General information
Basic information to identify the product

Tool name : Resolver*Risk
Vendor name : Resolver
Country of origin : Canada

Level of reference of the tool
Details about the coverage or the « originators » of the solution

Coverage : World-wide (sector oriented)
Supported by organization, club,... (e.g. as sponsor) : N/A

Brief description of the product
Give a brief description of the product containing general information, overview of functions…

• Resolver*Risk is a Governance, Risk Management and Compliance Database, Reporting and Remediation web platform. Configured by administrators for company or industry specific regulation or risk register, the application will reflect any risk assessment methodology and provide real-time reporting, assessment, management, mitigation, remediation, and tracking. The web based application is permission controlled to allow different roles access to different information.

Supported functionality
Specify the functionality this tool provides.

R.A. Method phases supported

• Risk identification
• Risk analysis
• Risk evaluation

Other phases

• Asset inventory & evaluation

R.M. Method phases supported

• Risk assessment
• Risk treatment
• Risk acceptance
• Risk communication

Other phases

• Remediation planning
• Gap identification
• Project Management

Other functionality

• Charting: Visual representation of critical risks, controls, remediation plans, outstanding or other information.
• Automated Functions: Perform complex mathematical computations on your risk register. Collect average risk ratings for a process, a maximum or minimum evaluation of a risk, or contrast account balance with a coverage rating.
• Account Association: Directly map your risk register to Financial Statements, Strategic Objectives, or other Industry drivers. Then, report on risk levels associated to a given account or objective.

Information processed

• Heatmaps: Resolver*Risk will generate heatmaps based on risk voting results. 
• Range assignment: Resolver*Risk will categorize results into ranges defined by the user
• Spreadsheets, heirarchical structure: Resolver*Risk will display content in a wide variety of formats to best suit user preference. Users can report on or edit data in fully configurable report styles.

Lifecycle
Date of the first edition, date and number of actual version

Date of first release : 1995
Date and identification of the last version : Resolver*Ballot 6.0, May 2008

Useful links
Link for further information

Official web site : http://www.resolver.ca
user group web site : N/A
Relevant web site : http://www.resolver.ca

Languages
List the available languages that the tool supports

Languages available : English (Content can be supplied in any language)

Pricing and licensing models
Specify the price for the product (as provided by the company on December 2005)

• Priced per user (A 3 user annual license is $15,000 CAN)
• Maintenance fees: Annual license model

Sectors with free availability or discounted price : N/A

Trial before purchase
Details regarding the evaluation period of the tool

CD or download available : N/A
Identification required : N/A
Trial period : N/A

Tool architecture
Specify the technologies used in this tool

• Database: MS SQL
• Web server: MS IIS
• Application Server: Servers are managed by Resolver, no client installation is required.
• Client: Internet Browser

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Scope

Target public
Defines the most appropriate type of communities for this tool

• Government, agencies
• Large scale companies
• SME
• Commercial CIEs
• Non commercial CIEs

Specific sector : Any company performing risk assessments

Spread
Information concerning the spread of this tool

General information : World-wide in many different organizations
Used inside EU countries : UK, IE
Used outside EU countries : CA, US

Level of detail
Specify the target kind of people for this tool based on its functionality

Management : Reporting roles with high level dashboards are available to executive users.
Operational : Assessment roles are available to testing or assessment users.
Technical : Permissions can be configured to restrict or make available any amount of functionality.

Compliance to IT Standards
List the national or international standard this tool is compliant with

• N/A

Tool helps towards a certification
Specify whether the tool helps the company toward a certification according to a standard

• Sarbanes Oxley, Bill 198, ISO 17799 / 27001, PCI, NERC, ISO 14001, PMBOK, COSO, COBIT, ITIL, HIPAA, Health and Safety
• Any Framework: Any framework can be loaded into Resolver*Risk. The application will provide an assessment interface to manage the compliance process. Multiple frameworks that have areas of overlap can be connected for time/effort saving.

Training
Information about possible training courses for this tool

Course : Resolver*Risk Training
Duration: 16-24 hrs
Skills: No prior skills needed
Expenses: $5000-$7500

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Users viewpoint

Skills needed
Specify the skills needed to use and maintain the solution

• To install : Basic
• To use : Standard
• To maintain : Standard

Tool Support
Specify the kind of support the company provides for this product

Support : Telephone, Email, Web

Organization processes integration
Describe user roles this tool supports

Supported Roles

• Risk Manager, Auditor, Management, Department Head, Project Manager, Compliance Department, IT Security Head

Intergration in Organization activities

• N/A

Interoperability with other tools
Specify available interfaces or other ways of integration with other tools

• Export to: MS Excel, Adobe PDF
• Copy & Paste (In and out): Other

Sector adapted knowledge databases supported
Name and describe the sector adapted databases that this tool provides

• COSO
• COBIT 4.1
• Others available on demand

Flexibility of tool's database
Can the database be customized and adapted to client requirements?

• The database is fully configurable by the user.