Define Framework

In order to implement successful Business Continuity Management within an organisation, it must first be initiated as a project, including well defined project structure, scope, objectives and deliverables aligned with the business strategy and the risk appetite. It is essential for the success of the project that the senior management team endorse the project and provide support to it at all times.

Once the Business Continuity project has been established, and in order to be able to commence development of the suite of Business Continuity Plans, it is essential to understand the organisation with respect to its mission critical activities or services, its organisational structure, roles and stakeholders.

This understanding aids the development of continuity plans that will support the strategic needs of the organisation, ensure that key internal and external customer needs can be met and also protect the safety and welfare of staff.