Behaviour

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Behaviour goes hand in hand with membership continuity. There are both formal and informal ways of guiding behaviour. The formal guides are agreements between the parties on what to share and discuss and how to do it (such as ToR and SOP, see templates). 

Regarding the informal behaviour, some elements are vital for building trust. First of all, being active at and between meetings contributes to the trust and joint quality of shared information. The members are expected to come prepared to the meetings and be active and generous with information at the meetings. The contrast is “free-riding”, when members only take a receiving role without contributing. Secondly, delivering what has been promised and on time is essential, as for any normal work relationship. Thirdly, comprehensiveness and good quality of the shared information also promotes trust.

Outcome:

  • Activity – Behaviour, trust 
  • Document – Terms of Reference, Standard Operating Procedures 
Contents

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