Information exchange among members and their organisations

The members of the ISAC are probably used to the same language and types of challenges, which makes it quite easy to start exchanging information among themselves. Use this advantage when building momentum for information exchange and start small with round tables at meetings and encrypted e-mail exchange.

Organisers will have to take the lead when it comes to information exchange. Prepare for being active at the first meetings by having presentations and sharing sensitive information. 

In order for the information to be useful, members will need to be able to bring the knowledge back to their organisations. For that reason, it is important to develop a Code of Conduct or other types of agreements when it comes to the use and security status of the information shared by the members.

Recipients and originators of information should be on the same general organisational level, in order for information to make sense. For example, technical information originating on an operational level will likely not add value as such for recipients on a strategic level. In case of mixture of information levels, it is important to develop a language in your information exchange so that it is understood also at strategic management level and can be useful for strategic decisions.

Outcome:

• Activity – Meetings
• Document – Code of Conduct, Traffic Light Protocol
• Tool - Email