Mutual assistance
Member States shall establish mutual assistance processes. When an entity operates in multiple Member States or has systems located in different Member States, the authorities involved must cooperate and assist each other as needed. This includes informing and consulting each other about any supervisory or enforcement actions taken, one authority can request another to take specific supervisory or enforcement actions, authorities must assist each other by providing support proportionate to their resources to ensure effective and consistent measures.
The assistance can include information sharing, inspections, or audits. Authorities may refuse assistance only if they lack competence, if the request is disproportionate, or if it threatens national security or public safety. Before refusing, they must consult with other authorities, and, if needed, with the Commission and ENISA. Member States may also carry out joint supervisory actions by mutual agreement.
