CRA SRP Guidance - AR Interface functions

Last updated: 12 September 2026

The information on this page is provided according to our current best knowledge and may be subject to change. Please ensure you consult the latest available guidance before applying these instructions. 

Note: AR users can access the Dashboard only after successfully logging in and while their SRP user status is “Active”, subject to applicable role and association restrictions.

View Personal and Update Manufacturer Details through Settings

Purpose: Follow these steps to view your personal details or update the details of a manufacturer.

Pre-conditions: Your user status is “Active”, and you are logged in to the SRP.

Steps

• Open the Dashboard and click on your profile name. The profile drop-down menu opens.
• Click on the Settings menu. You can now view personal details or update manufacturer details by following the same steps used during the registration flow. 

Personal details:

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Manufacturer details: 

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Invite Secondary AR (Primary AR only)

Purpose: Follow these steps, as the Primary AR, to invite a Secondary AR for the same manufacturer to register on the SRP.

Pre-conditions:

• Your user status is set to “Active” and you are logged in to the SRP.
• You have the Primary AR role for the relevant manufacturer.
• Your AR-manufacturer association has been validated by the CSIRT Designated as Coordinator (CDaC) and is displayed as “Verified”.

Steps

• Open the Settings section and select the option to add a Secondary AR ("Invite Backup") for the manufacturer you represent.

  Note: You must first have a verified AR-manufacturer association before being able to invite a Secondary AR.

• Enter the email address used by the prospective Secondary AR to register on EU Login and click “Send Invitation”.

Pop-up confirming the invitation has been sent is then displayed. 

Expected result: The SRP sends an email invitation to the Secondary AR. A new user record is created in the SRP with the specified email address and corresponding manufacturer details. The user role is assigned once the registration is completed.

Add Additional Manufacturer Association via Settings

Purpose: Follow this procedure to request an additional manufacturer association through the Settings menu.

Pre-conditions: Your user status is “Active" and you are logged in to the SRP.

Steps

• Open the Dashboard, click on your profile name, and select "Settings" from the profile drop-down menu.
• Open “Association Management” and then click “Add Manufacturer”.
• Enter the required details for the new manufacturer and click on “Save”.

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A pop-up confirms that the manufacturer has been created and associated with your account.

Exceptions: If required manufacturer details are missing, such as Manufacturer Name, the SRP displays an error and the “Continue” or “Save Edit” button remains disabled.

Expected result: The manufacturer record and the AR association with the manufacturer are created in the SRP with the status “Unverified”. A request to verify the AR-manufacturer association is submitted to the CSIRT Designated as Coordinator (CDaC) for validation. The SRP sends an email confirming the association request. As an "Unverified" AR, you can submit up to 20 notifications.

Claim Primary AR Role as a Secondary AR

Purpose: Follow these steps, as a Secondary AR, to request to the Primary AR role for a manufacturer.

Preconditions:

• You are a Secondary AR associated with the relevant manufacturer.
• Your user status is “Active”, and you are logged in to the SRP.

Steps

• Open the Dashboard, click your profile name, and select “Settings” from the profile drop-down list.
• Select the option to claim the Primary AR role for the relevant manufacturer.

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A pop-up appears confirming the claim request.

Expected result: The request is created and submitted to the designated CDaC for review and approval. The Secondary AR remains in the existing role until the request is approved.

Delete AR – Manufacturer Association 

Purpose: Follow these steps to manage the association between AR users and manufacturers, including removal of your own association or, where applicable, the association of a Secondary AR.

Preconditions: 

• Your user status is “Active” and are logged in to the SRP.
• You have a valid account with EU Login and are able to authenticate.
• The AR association with the manufacturer has been "Verified".

Steps:

• Open the AR Association Management page in the SRP.  

As a Primary AR, you can remove your own association or remove a Secondary AR for the manufacturer. As a Secondary AR, you can remove your own association.

• Click “Delete Association” and confirm the action.

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Expected result: The system removes the selected AR association, and its status is updated to “Deleted”.

Dashboard

Purpose: Use the Dashboard to view accessible notifications, search, sort and filter records, and open notification details.

You can access the Dashboard by:

• opening it directly via a valid URL after login
• accessing the Dashboard URL while logged in
• selecting a Notification Alert, where available

Precondition:

• Your user status is “Active”, and you are logged in to the SRP.

View the Dashboard

Purpose: Follow these steps to view the list of notifications accessible to you.

Preconditions: Your user status is “Active” and you are logged in to the SRP.

Steps:

• Open the Dashboard. The content displayed depends on the notifications created by the logged-in AR.

Expected result: A Primary AR can access all notifications associated with their manufacturer, whereas a Secondary AR can only access notifications they submitted and drafts they created. Secondary ARs cannot view notifications submitted by another AR associated with the same manufacturer. 

Search, Sort & Filter Notifications

Purpose: Follow these steps to search, sort and filter the notifications accessible to you.

The actions that you can perform include:

• Searching for notifications; 
• Sorting notification records; and
• Filtering results based on specific criteria.

Preconditions:

• Your user status is “Active”.
• You are logged in to the SRP.
• At least one notification has previously been submitted or saved as a draft.

Steps

• Access the Dashboard.
• You can use the "Search" function with the following criteria: 
  • Notification ID 
  • Manufacturer 
  • Title
• You can sort by either of the following columns:
  • Title: alphabetical order
  • Last Update: chronological order
• You can filter notifications by selecting “All filters”
• You can narrow down the results using one or more of the following criteria:
  • Member States in which the product with digital elements is available
  • Type of submission
• You can select the appropriate tab to focus on notifications with a pending action label. 
• You can select “Clear all filters”, if needed, to remove all applied filters.

Exceptions: In case no results are found, the search returns no results, and the system informs you that no notifications match the search criteria.

Expected result: The results are filtered and/or sorted based on your selections.

View Notification Details

Purpose: Follow these steps to view the details of notifications accessible to you.

Steps

• Click on a notification to view its details.

Expected result: you can view the notification details.

View Alerts

Purpose: Follow these steps to review alerts generated by the system.

Preconditions:

• You are registered as a user in the SRP.
• You have a valid account with EU Login (for AR) and can authenticate successfully.

Steps

• Open the Alerts tab

Alerts are triggered by an action that requires the attention of the AR user. Unread alerts appear in blue. When an alert is opened, it is marked as “read” (turns grey). Red alerts appear only when an exceptional or critical action has occurred (e.g., a designated CSIRT has invalidated a submission).

Expected result: The selected alert is marked as “Read”, and you can review its details.