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Report/Study Incident notification for DSPs in the context of the NIS Directive
This report provides preliminary guidelines on how incident notification provisions for Digital Service Providers could be effectively implemented across the EU. Based on valuable input from Member States and companies directly impacted by the Directive, this guideline arises from their good practices in matters such as identifying types of incidents, parameters and thresholds. The overall result is an outline technical proposal that can tentatively be used in the implementation process.
Located in Publications
Report/Study ECMAScript program Analysis of security measures deployed by e-communication providers
The aim of this document is to provide an overview of good practices as regards security measures that are deployed by electronic communication providers in Europe
Located in Publications
File Octet Stream NIS Workshop Agenda
Located in Events / Network and Information Security Workshop
Press Release Malicious actions not necessarily focused on causing disruptions in TELECOM, but system failures still are
ENISA publishes its Annual Incidents report which gives the aggregated analysis of the security incidents causing severe outages in 2015.
Located in News / ENISA News
Report/Study Annual Incident Reports 2015
For the fifth year, ENISA publishes the annual report about significant outage incidents in the European electronic communications sector, which are reported to ENISA and the European Commission (EC) under Article 13a of the Framework Directive (2009/140/EC), by the National Regulatory Authorities (NRAs) of the different EU Member States. This report covers the incidents that occurred in 2015 and it gives an aggregated analysis of the incident reports about severe outages across the EU.
Located in Publications
Exploring Cloud Incidents
ENISA publishes a paper on "Exploring cloud incidents" introducing an analysis of the current approaches to conduct a post mortem analysis of an incident, occurring in a cloud environment.
Located in News / ENISA News
Report/Study Octet Stream Impact evaluation on the implementation of Article 13a incident reporting scheme within EU
As several years have passed since the publication and implementation of the Framework Directive 2009/140 including Art. 13a, an impact evaluation of the new article was necessary. The evaluation has the purpose of assessing the changes in outcome that can directly be attributed to the provision of Art. 13a, the effects caused by this particular set of obligations within the Telecom Package. The evaluation focused on 5 key areas, where we tried to identify possible outcomes.
Located in Publications
Guidelines on assessing the impact of incidents in the telecom sector
ENISA has published a new study that aims at providing guidelines to national regulatory authorities (NRAs) and telecommunications providers within EU Member States, for measuring the impact of security incidents affecting electronic communication services.
Located in News / ENISA News
Report/Study Security incidents indicators - measuring the impact of incidents affecting electronic communications
Measuring the impact of incidents has become one of the toughest challenges nowadays, given the multitude of factors/indicators that must be taken into consideration. To address this issue, indicators are used, accompanied by thresholds, to assess the impact of incidents. This approach allows evaluation of incidents from various perspectives, such as business perspective, compliance with regulations, root causes, impact on customers etc. Incidents can vary in nature, and this report tries to include as many indicators as possible, so that as many types of incidents as possible are covered.
Located in Publications
Press Release Increasing the resilience of Europe’s telecommunication infrastructures through Incident Reporting
A recent ENISA report analyses how mandatory incident reporting schemes have improved resilience and security in the EU telecoms sector.
Located in News / ENISA News

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