Scalable and Accepted Methods for Trust Building

One of ENISA’s role is that of community builder. In order to properly fulfill this role, ENISA must have a better insight at what makes or breaks a community – trust. This report takes a first informal look at how communities build and maintain trust, by looking at four different operational communities. This report highlights commonalities and differences, and gives a first set of recommendations to enhance trust in a community.

Lionel Ferette

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