IT Infrastructure management and consultancy services


ENISA/2022/OP/0013 (F-OCU-22-T16)

Apr 29, 2022

OPEN Tender Procedure

Maximum budget: €1.700.000,00 over 4 years

The purpose of this Call for Tenders is to provide IT infrastructure management and IT consultancy services for IT systems for which ENISA is the owner. These IT systems and tools contribute to all ENISA strategic objectives, notably to the effective cooperation amongst operational actors within the Union in case of massive cyber incidents; information exchange, and other purposes that contribute to ENISA fulfilling its mandate and are equally acceptable.

The ENISA assets span across several environments e.g. test, pre-production and production and can be hosted on ENISA infrastructure or be on the cloud. For the physical IT infrastructure, technical operations, which include hardware, software, and networking in both physical and virtual environments shall be conducted. The main goal is to maintain business productivity and ensure uptime of IT systems/ tools, regardless of their hosting location. Services required for a system will be defined and clarified each time via a 'Scope of work' document.

ENISA seeks to conclude a single framework contract with a qualified economic operator capable of providing IT infrastructure management and consultancy services as stipulated in the Technical Specifications document.

The tender documentation will be available on 28/03/2022 via the TED eTendering platform, which gives exclusive access to the eSubmission portal for submitting your offer - please use this link:

The documentation is also provided below for reference purposes only - by first clicking on the tender title link above.

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