ENISA is in regular contact with NIS2 national Single Points of Contact (SPoC), as well as CERT-EU and SPoC of the Republic of Moldova, which can request services from the EU Cybersecurity Reserve. Physical meetings of this network take place twice a year, online meetings are organised on a monthly basis.
It is up to the users of the Reserve to decide what services should be delivered to which entity, provided that it is an entity operating in sectors of high criticality or to affected entities operating in other critical sectors (as listed in Annex I and Annex II of the NIS2 Directive). ENISA serves with its expertise and advice.