ENISA, in collaboration with the European Commission, launched in 2015 a Forum to bring together the three stakeholder communities in the qualified trust service market, namely: trust service providers, conformity assessment bodies and supervisory authorities.The creation of this Forum is motivated by the need for a place for open discussion which has arisen with the entry into force of the Regulation 910/2014 on electronic identification and trust services for electronic transactions in the internal market.
The Regulation has introduced new provisions that will facilitate harmonization and EU wide recognition of trust service providers, ensuring homogenous security levels and increasing market transparency. The eIDAS Regulation also foresees a permanent supervision of qualified providers, as well as periodical audits by conformity assessment bodies. This will ensure that providers are compliant with the eIDAS Regulation and its secondary legislation.
The above aspects will have an effect on qualified providers, which will need to align their services with the regulatory framework. It is therefore of great importance for the providers to be able to discuss with regulatory and supervisory authorities on how to facilitate compliance by aligning regulatory developments with the current market good practices.
Furthermore, the discussion needs to open among stakeholders on how to increase market penetration of qualified trust services. Indeed, a key aspect to ensure a viable business model for qualified trust service providers is an increasing usage of these services among European citizens, businesses and public administrations.