Setting up a CERT


Triage and Basic Incident Handling

Triage

Target Audience

Duration

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CERT incident handlers.

2 hours

Handbook

Toolset

Virtual Image

VM How To

Provide students with experience of real-life incident reports, their ambiguity and complexity. After finishing the exercise they should understand what to focus on during initial analysis, how different factors may affect priorities and how to communicate with reporters as well as third parties. During the exercise, they will apply a given classification scheme to incidents – the purpose of this part of the exercise is to work on the consistent classification of disputable cases (eg, worm v scanning) across team members and possibly to suggest a clearer, more unambiguous classification scheme for the team.


Incident handling procedure testing

ProcedureTesting

Target Audience

Duration

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New CERT members.

3 hours

Handbook

Toolset

Participants will have the opportunity to learn the most important information about incident handling. It will give them an idea on how to organize this process in their teams in the most efficient way.


 

Recruitment of CERT staff

Recruitment

Target Audience

Duration

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CERT managers who are responsible for recruiting staff.

3 hours

Handbook

Toolset

To raise the ability of CERT managers to optimally recruit staff for their CERT teams.


 

Developing CERT infrastructure

Developing

Target Audience

Duration

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Technical and management CERT staff.

3 hours

Handbook

Toolset

To learn what kind of software and hardware solutions could be used to provide a particular CERT service for a constituency.


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