So that ICT and IS can prioritise and manage their recovery activities they need to understand the requirements of the rest of the organisation. The scope of the BCM programme will assist in identifying the key business areas that need to be questioned about their use of technology and information as well as about the likely impact of its loss.
A clear understanding of the key responsibilities and position inside the organisation is also required to appoint the teams that will be responsible of the BC project in all the different phases, as described below.
Once the business areas have been identified it is necessary to identify the business processes within those areas. It is more effective to recover an organisation at process level following an incident as it ensures that non essential areas are not recovered before essential ones.