PAS 77 suggests a three-tiered approach to manage an incident. The three tiers are referred to as Strategic or Gold, Tactical or Silver and Operational or Bronze and this approach is in line with the approach the emergency services use. This is illustrated below. Early identification of the personnel who will comprise these teams is recommended so that they may become involved in the BC programme from the beginning and become familiar with Business Continuity and all that it involves.
These teams are only formed during an incident and do not have a line management relationship to each other. During day to day operation of the organisation, the members of these teams will be undertaking their normal duties, while attending incident management briefings and training as required.