Role
Change Manager
ITIL Role model
Description
Description
Change Manager is responsible for the whole Change Management process, which includes:
- registration of RfCs,
- planning of the Change Advisory Board (CAB) meetings,
- monitoring of the Change process,
- authorisation of implementation of standard changes,
- reviewing all implemented Changes to ensure that they have met their objectives.
Comment
In small organisations the role of Change Manager is combined with the role of the Configuration Manager.