Application sizing policy |
Resource Capacity Management |
Application Sizing |
Input data |
|
Resource Capacity Management |
Application Sizing DP |
Mapping Target |
|
Resource Capacity Management |
Application Sizing DP |
Mapping Target |
Availability reports |
Availability Measurement and Reporting |
AvMeRe1 |
Data |
|
Availability Measurement and Reporting |
IT-Availability reporting |
Output data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe2 |
Data |
Budgeting policy |
Budgeting |
Periodic round of negotiations |
Input data |
|
Budgeting |
Periodic round of negotiations DP |
Mapping Target |
|
Budgeting |
Periodic round of negotiations DP |
Mapping Target |
|
Continuous Financial Management |
Assist Customers and other IT Managers to set IT budgets for new financial year |
Input data |
|
Continuous Financial Management |
Assist Customers and other IT Managers to set IT budgets for new financial year DP |
Mapping Target |
|
Continuous Financial Management |
Assist Customers and other IT Managers to set IT budgets for new financial year DP |
Mapping Target |
Budget requirements |
Budgeting |
Budg3 |
Data |
|
Budgeting |
Periodic round of negotiations |
Output data |
|
Continuous Financial Management |
Assist Customers and other IT Managers to set IT budgets for new financial year |
Output data |
|
Continuous Financial Management |
CoFiMgmt4 |
Data |
|
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF2 |
Data |
Capacity and Management reports |
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe6 |
Data |
|
Resource Capacity Management |
Capacity and Management reports |
Output data |
|
Resource Capacity Management |
ReCaMgmt4 |
Data |
Daily cost data |
Continuous Financial Management |
CoFiMgmt1 |
Data |
|
Continuous Financial Management |
Collect cost data and check accuracy and completeness |
Output data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe9 |
Data |
Data for availability plan |
Availability Improvement |
Establishment of Availability plan |
Input data |
|
Availability Improvement |
Establishment of Availability plan DP |
Mapping Target |
|
Availability Improvement |
Establishment of Availability plan DP |
Mapping Target |
|
Availability Planning |
Definition of objectives for availability, reliability and maintainability |
Input data |
|
Availability Planning |
Definition of objectives for availability, reliability and maintainability DP |
Mapping Target |
|
Availability Planning |
Definition of objectives for availability, reliability and maintainability DP |
Mapping Target |
Expenditure plans and agreed investment |
Budgeting |
Budg2 |
Data |
|
Budgeting |
Periodic round of negotiations |
Output data |
Final balance sheet |
Continuous Financial Management |
CoFiMgmt3 |
Data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe9 |
Data |
Identified risks |
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Initial Planning Activities |
Identification of risks |
Output data |
|
Initial Planning Activities |
Identification of risks |
Input data |
|
Initial Planning Activities |
Identification of risks DP |
Mapping Target |
|
Initial Planning Activities |
InPlAc1 |
Data |
|
Risk Assessment - ITIL Service Delivery |
A.6 Analysis of relevant risks DP |
Mapping Source |
|
Risk Assessment - ITIL Service Delivery |
Exchange Data-100676 |
Data |
ITSCM Review report |
ITSCM Stage 4 - Operational Management |
Review |
Output data |
|
ITSCM Stage 4 - Operational Management |
Review |
Input data |
|
ITSCM Stage 4 - Operational Management |
Review DP |
Mapping Target |
|
ITSCM Stage 4 - Operational Management |
S4OpMgmt1 |
Data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe5 |
Data |
Monthly balance sheet |
Continuous Financial Management |
Circulate monthly balance sheet |
Output data |
|
Continuous Financial Management |
CoFiMgmt2 |
Data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe9 |
Data |
Monthly interim balance sheets and reports |
Budgeting |
Budg1 |
Data |
|
Budgeting |
Ongoing monitoring of the current budgets |
Output data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe3 |
Data |
Objectives for availability, reliability and maintainability |
Availability Improvement |
AvIm2 |
Data |
|
Availability Improvement |
Establishment of Availability plan |
Output data |
|
Availability Planning |
AvPl1 |
Data |
|
Availability Planning |
Definition of objectives for availability, reliability and maintainability |
Output data |
|
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF1 |
Data |
OLA |
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF3 |
Data |
|
On-going Process |
Maintenance of SLAs, contracts and OLAa |
Output data |
|
On-going Process |
OnGP2 |
Data |
Recovery Options |
Devise Business Continuity Strategy |
DeBCS4 |
Data |
|
Devise Business Continuity Strategy |
Determine Recovery Options |
Output data |
|
Devise Business Continuity Strategy |
Determine Recovery Options |
Input data |
|
Devise Business Continuity Strategy |
Determine Recovery Options DP |
Mapping Target |
|
Risk Acceptance - ITIL Service Delivery |
A.13 Risk acceptance DP |
Mapping Source |
|
Risk Acceptance - ITIL Service Delivery |
RiAc2 |
Data |
Reports on exceeding agreed levels |
Availability Improvement |
AvIm1 |
Data |
|
Availability Improvement |
Unacceptable levels identification |
Output data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe1 |
Data |
Resource requirements |
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF5 |
Data |
|
Resource Capacity Management |
Application Sizing |
Output data |
|
Resource Capacity Management |
ReCaMgmt3 |
Data |
Risk levels |
Define Requirements in Case of Desaster |
Assess the levels of risk |
Output data |
|
Define Requirements in Case of Desaster |
Assess the levels of risk |
Input data |
|
ITSCM Stage 2 - Requirements Analysis and Strategy Definition |
Define requirements for the worst case scenario DP |
Mapping Target |
|
ITSCM Stage 2 - Requirements Analysis and Strategy Definition |
DeReq3 |
Data |
|
Risk Assessment - ITIL Service Delivery |
A.6 Analysis of relevant risks DP |
Mapping Source |
|
Risk Assessment - ITIL Service Delivery |
RiAs1 |
Data |
Risk likelihood |
Define Requirements in Case of Desaster |
Risk Assessment |
Output data |
|
Define Requirements in Case of Desaster |
Risk Assessment |
Input data |
|
ITSCM Stage 2 - Requirements Analysis and Strategy Definition |
Define requirements for the worst case scenario DP |
Mapping Target |
|
ITSCM Stage 2 - Requirements Analysis and Strategy Definition |
DeReq4 |
Data |
|
Risk Assessment - ITIL Service Delivery |
A.6 Analysis of relevant risks DP |
Mapping Source |
|
Risk Assessment - ITIL Service Delivery |
RiAs1 |
Data |
Risk Reduction Measures |
Devise Business Continuity Strategy |
DeBCS1 |
Data |
|
Devise Business Continuity Strategy |
Determine Risk Reduction Measures |
Output data |
|
Devise Business Continuity Strategy |
Determine Risk Reduction Measures |
Input data |
|
Devise Business Continuity Strategy |
Determine Risk Reduction Measures DP |
Mapping Target |
|
Risk Treatment - ITIL Service Delivery |
A.11 Implementation of action plan DP |
Mapping Source |
|
Risk Treatment - ITIL Service Delivery |
RiTr2 |
Data |
Security aspects of other IT audits |
IT Security Management |
SeMgmt4 |
Data |
|
IT Security Management |
To evaluate effectiveness of security measures |
Output data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe7 |
Data |
Security audits |
IT Security Management |
SeMgmt4 |
Data |
|
IT Security Management |
To evaluate effectiveness of security measures |
Output data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe7 |
Data |
Security monitoring report |
IT Security Management |
Constant monitoring of security management |
Output data |
|
IT Security Management |
SeMgmt5 |
Data |
|
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe7 |
Data |
Security policy |
IT Security Management |
To identify and plan security requirements |
Input data |
|
IT Security Management |
To identify and plan security requirements DP |
Mapping Target |
|
IT Security Management |
To identify and plan security requirements DP |
Mapping Target |
Security requirements |
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF4 |
Data |
|
IT Security Management |
SeMgmt1 |
Data |
|
IT Security Management |
To identify and plan security requirements |
Output data |
SLA |
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF3 |
Data |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF7 |
Data |
|
On-going Process |
Maintenance of SLAs, contracts and OLAa |
Output data |
|
On-going Process |
OnGP2 |
Data |
|
Process Implementation |
Establish Service Level Requirements and draft SLA |
Output data |
|
Process Implementation |
PrIm1 |
Data |
SLM reports |
Monitor and Review - ITIL Service Delivery |
A.14 Risk monitoring and reporting DP |
Mapping Source |
|
Monitor and Review - ITIL Service Delivery |
MoRe4 |
Data |
|
On-going Process |
Monitoring and Reporting |
Output data |
|
On-going Process |
OnGP1 |
Data |
SLM risk policy |
On-going Process |
Maintenance of SLAs, contracts and OLAa |
Input data |
|
On-going Process |
Maintenance of SLAs, contracts and OLAa DP |
Mapping Target |
|
On-going Process |
Maintenance of SLAs, contracts and OLAa DP |
Mapping Target |
|
Process Implementation |
Review Underpinning Contracts and Operational Service Agreements |
Input data |
|
Process Implementation |
Seek agreement |
Input data |
|
Process Implementation |
Seek agreement DP |
Mapping Target |
|
Process Implementation |
Seek agreement DP |
Mapping Target |
Threat- and vulnerability levels |
Define Requirements in Case of Desaster |
Assess threat- and vulnerability levels |
Output data |
|
Define Requirements in Case of Desaster |
Assess threat- and vulnerability levels |
Input data |
|
ITSCM Stage 2 - Requirements Analysis and Strategy Definition |
Define requirements for the worst case scenario DP |
Mapping Target |
|
ITSCM Stage 2 - Requirements Analysis and Strategy Definition |
DeReq2 |
Data |
|
Risk Assessment - ITIL Service Delivery |
A.6 Analysis of relevant risks DP |
Mapping Source |
|
Risk Assessment - ITIL Service Delivery |
RiAs1 |
Data |
UC |
Definition of Scope and Framework - ITIL Service Delivery |
A.2 Definition of internal environment DP |
Mapping Source |
|
Definition of Scope and Framework - ITIL Service Delivery |
DoSaF3 |
Data |
|
On-going Process |
Maintenance of SLAs, contracts and OLAa |
Output data |
|
On-going Process |
OnGP2 |
Data |