After defining future requirements and initialising all the necessary steps, Capacity Plan should occur. Management reports
are made when necessary. Possible analysis which can be made using data from the CDB and which concern Business Capacity Management
are:
- Trend analysis
- Forecasts concerning demand on IT Resources on the basis of "business data" like business strategy, transaction volume etc.
- Answers to very specific questions like " How can we improve services done for this customer?"