Manage Risk
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Review the risk assessment and count the risks due to time related vulnerabilities. |
Manage Availability and Capacity
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Review the service requests classified as problems focusing on those provided during specific periods of time (e.g. during holiday seasons, high season etc). Count the number of cases where the information was not available or significantly delayed. |
Ensure Stakeholder Transparency
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Review the satisfaction survey analysis of key stakeholders focusing on questions connected time criricality of events. Count the number of positive responses per service. |
Manage Security Services
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Review performance reports and assessments focusing on response time during high levels of service provision. Count the number of cases where there is a deviation between these cases and the agreed targets. |
Manage Continuity
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Review the Business Impact Analysis focusing on identified dependencies. Count the number of time time critical dependencies per service. |
Manage Risk
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Count the number of risks for which a time critical dependecy has been identified (e.g. in the risk scenario). |
Manage Organisational Change Enablement
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Review the new initiatives implemented by the organisation per period of time. Count the number of cases where the changes had a high dependence and impact regarding the time of implementation of the change per period of time. |
Manage Strategy
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Review Capability SWOT analysis. Count the number of threats that are related to the timing of an event. |