Manage Availability and Capacity
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Count the number business processing hours lost due to unplanned interruptions. |
Manage Risk
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Count the number of incidents that led to a loss of service capabilities and were not identified in the risk assessment report. |
Manage Risk
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Review the risk assessment report and count the number of risks that may have an impact on the availability of service capabilities. |
Ensure Resource Optimisation
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Review the assessment reports for the performance in terms of service capabilities. Count the cases where the performance has deviated from the acceptable related baseline. Cross reference this number to the number of information security incidents. |