Manage Programmes and Projects
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Review IT-enabled programme documentation focusing on benefits. Summarize the benefits mentioned in the programme as achived by the implementation. |
Ensure Stakeholder Transparency
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Review the feedback on portfolio and programme performance regarding revenue. Summarize the financial aspect of the performance of the services, per service, per period of time. |
Manage Programmes and Projects
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Review the programmes business cases and summarize the expected financial benefits from their implementation per service, per period of time. |
Manage Service Requests and Incidents
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Review recorded service requests as information security incidents with a focus on financial impact. Calculate an average value per service per type and scale of incidents. |
Ensure Resource Optimisation
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In the asset inventory, add a field related to the financial value of the asset. Count the value of assets that comprimize each service. |
Ensure Benefits Delivery
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Review the regular and relevant portfolio, programme and IT (technological and functional) performance reports with a focus on economic benefits. Summarize the economic benefits per service per period of time. |
Ensure Stakeholder Transparency
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Review the various reports implemented for internal and external stakeholders. Summarize the benefits (e.g. revenue) from each service. |