Manage Risk
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Review the risk assessment and count the number of risks that have different risk scenarios based on time progression. |
Ensure Stakeholder Transparency
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Review reporting to releant stakeholders. Count the cases per service where reporting did not fulfil the agreed on time targets. |
Ensure Resource Optimisation
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Review benefits from implemented programmes and initiatives. Count the number of cases where the benefits were less from the ones envisioned. |
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Review the initiatives implemented by the organisation and count the amount of time from the time that a change has appeared in the environment of the organisation to the time that the relevant change has been absorbed by the organisation. |
Manage Availability and Capacity
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Review post incident reports. Count the number of cases where the information provided during an incident was wrong, incomplete or significantly delayed. |
Manage Suppliers
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Review incidents that required involment from suppliers. Count the mean amount of time for supplier's response. |
Manage Budget and Costs
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Review the cost allocation and reporting communications. Count the mean amount of time used for the cost reporting of an incident. |
Manage Changes
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Review the service requests classified as problems or incidents. Measure the mean amount of time for the response of the organisation. |
Ensure Resource Optimisation
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Review the resource allocation plan and the actual performance. Count the cases where deviations where identified (in comparison to the plan) during an incident. |
Manage Human Resources
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Identify the roles having skills related to response to information security events. Count the number of personnel where there is a gap between identified skills and actual skills of the relevant personnel. |
Manage Risk
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Review the risk assessment and count the number of risks that have as vulnerabilities the lack or failure of monitoring mechanisms. |
Manage Availability and Capacity
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Count the number of activations of the business continuity plans because of the evolution over time of an incident. |
Manage Organisational Change Enablement
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Review changes implemented by the organisation and measure the mean amount of time from the inception of the concept to the implementation of the initiative. |
Manage Innovation
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Review changes implemented by the organisation and measure the mean amount of time from the inception of the concept to the implementation of the initiative. |