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Good Practice Guide on Incident Reporting
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Given strong commitment by the EU institutions and the Member States to the resilience of public communications networks, ENISA was asked to help Member States and EU institutions to identify good practices in incident reporting schemes.
This document addresses many of the issues that Member States will face as they debate, take stock, establish, launch, develop and harmonize their incident reporting systems at national level.
The report discusses schemes for reporting incidents that may harm or threaten the resilience and security of public eCommunication networks. It examines the whole lifecycle of a reporting scheme, from the first steps in designing the scheme, through engaging the constituency’s cooperation, setting the reporting procedures, and then management and improvement of the scheme.
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Good Practice Guide on Incident Reporting
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For Telcos
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Guidelines
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Guideline on Security measures for Article 4 and Article 13a
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The Technical Guideline on Security Measures for Article 4 and Article 13a gives guidance to national competent authorities about the supervision of security measures in Article 13a of the Framework Directive (2009/140/EC) and Article 4 of the e-Privacy directive (2002/58/EC). In particular it lists security measures national competent authorities should take into account when evaluating the compliance of public communications network and service providers with paragraph 1 of Article 4 and paragraph 1 and 2 of Article 13a.
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Guidelines
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Incident Reporting
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For Telcos
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Guidelines
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Incident Reporting
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For Telcos
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Guidelines on assessing the impact of incidents in the telecom sector
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ENISA has published a new study that aims at providing guidelines to national regulatory authorities (NRAs) and telecommunications providers within EU Member States, for measuring the impact of security incidents affecting electronic communication services.
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ENISA News
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Guidelines on Incident Notification for Digital Service Providers
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ENISA publishes a comprehensive guideline on how to implement incident notification requirements for Digital Service Providers, in the context of the NIS Directive.
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ENISA News
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Helmbrecht – “Security is a key element of Privacy & Data Protection”
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The Executive Director of ENISA, Dr Udo Helmbrecht, made two presentations at key ICT security policy conferences in Spain, in conjunction with the Spanish EU Presidency, underlining that “Security is a key element of Privacy and Data Protection”.
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ENISA News
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History
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This section describes historical developments in the field of CSIRT Capabilities and Maturity and includes studies on baseline capabilities of CSIRTs.
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CSIRTs in Europe
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CSIRT Capabilities and Maturity
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Impact evaluation on the implementation of Article 13a incident reporting scheme within EU
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As several years have passed since the publication and implementation of the Framework Directive 2009/140 including Art. 13a, an impact evaluation of the new article was necessary. The evaluation has the purpose of assessing the changes in outcome that can directly be attributed to the provision of Art. 13a, the effects caused by this particular set of obligations within the Telecom Package. The evaluation focused on 5 key areas, where we tried to identify possible outcomes.
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