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Report/Study Telecom Security Incidents 2020 - Annual Report
Security incident reporting has been part of the EU’s telecom regulatory framework since the 2009 reform of the telecom package: Article 13a of the Framework Directive (2009/140/EC) came into force in 2011. The European Electronic Communications Code (EECC) (2018/1972) repeals and replaces the Framework Directive. It reinforces the provisions for reporting incidents, clarifying what incidents fall within its scope and the notification criteria. The 2020 annual summary reporting process contains reports of 170 incidents submitted by national authorities from 26 EU Member States and 2 EFTA countries. The total user hours lost, derived by multiplying for each incident the number of users and the number of hours, was 841 million user hours.
Located in Publications
Report/Study Troff document Trust Services Security Incidents 2020 - Annual Report
Article 19 of the eIDAS regulation sets out the security requirements for the trust service providers (TSPs) and introduces mandatory security breach reporting for trust service providers (TSPs) in the EU. This report provides an aggregated overview of the notified breaches for 2020, analysing root causes, statistics and trends. This report marks the fifth round of security incident reporting for the EU’s trust services sector. In this round of annual summary reporting a total of 27 EU countries and 2 EFTA countries took part. They reported a total of 39 incidents.
Located in Publications
Press Release Telecom & Trust Services Incidents in 2020: System Failures on the Rise
The European Union Agency for Cybersecurity publishes the aggregated data and analysis of the incident reports for telecom services and trust services. 
Located in News / ENISA News
When & How to Report Security Incidents
The European Union Agency for Cybersecurity (ENISA) releases new guidelines to facilitate the reporting of security incidents by national telecom security authorities.
Located in News / ENISA News
Report/Study C++ source code Technical Guideline on Incident Reporting under the EECC
This document describes the formats and procedures for cross border reporting and annual summary reporting under Article 40 of the EECC. Paragraph 2 of Article 40 describes three types of incident reporting: 1) National incident reporting from providers to CAs, 2) Ad-hoc incident reporting between CAs and ENISA, and 3) Annual summary reporting from CAs to the EC and ENISA. The focus of this guideline is on the 2nd and 3rd type of reporting: ad-hoc reporting and annual summary reporting.
Located in Publications
ENISA Report Highlights Resilience of Telecom Sector in Facing the Pandemic
ENISA is releasing its ‘Telecom Security During a Pandemic’ report at the 32nd meeting of EU telecom security authorities. Underlining the current strength of the sector in the face of the pandemic, the report also calls for increased cooperation, as telecommunications become more and more essential for Europe’s society and economy.
Located in News / ENISA News
Report/Study Telecom Services Security Incidents 2019 Annual Analysis Report
Security incident reporting has been part of the EU’s telecom regulatory framework since the 2009 reform of the telecom package, Article 13a of the Framework directive (2009/140/EC) came into force in 2011. The incident reporting in Article 13a focuses on security incidents with significant impact on the operation of services, i.e. outages of the electronic communication networks and/or services. The 2019 annual summary reporting contains reports about 153 incidents submitted by national authorities from 28 EU Member States and EFTA countries.
Located in Publications
Press Release A billion user hours lost in EU telecoms due to security incidents in 2019
The European Union Agency for Cybersecurity publishes the 9th annual report on telecom security incidents.
Located in News / ENISA News
Image root cause - tsr
Located in News / ENISA News / Images
Image user hour lost - tsi
Located in News / ENISA News / Images

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