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Guidelines on assessing the impact of incidents in the telecom sector
ENISA has published a new study that aims at providing guidelines to national regulatory authorities (NRAs) and telecommunications providers within EU Member States, for measuring the impact of security incidents affecting electronic communication services.
Located in News / ENISA News
Report/Study Security incidents indicators - measuring the impact of incidents affecting electronic communications
Measuring the impact of incidents has become one of the toughest challenges nowadays, given the multitude of factors/indicators that must be taken into consideration. To address this issue, indicators are used, accompanied by thresholds, to assess the impact of incidents. This approach allows evaluation of incidents from various perspectives, such as business perspective, compliance with regulations, root causes, impact on customers etc. Incidents can vary in nature, and this report tries to include as many indicators as possible, so that as many types of incidents as possible are covered.
Located in Publications
Press Release Increasing the resilience of Europe’s telecommunication infrastructures through Incident Reporting
A recent ENISA report analyses how mandatory incident reporting schemes have improved resilience and security in the EU telecoms sector.
Located in News / ENISA News
Studies
Located in Topics / Incident Reporting / For Telcos
Studies
Located in Topics / Incident Reporting / For Telcos
Guidelines
Located in Topics / Incident Reporting / For Telcos
Guidelines
Located in Topics / Incident Reporting / For Telcos
Annual Reports
Located in Topics / Incident Reporting / For Telcos
Report/Study Technical guideline for Incident Reporting
This document describes a framework for security incident reporting based on the requirements set by article 19 of the eIDAS regulation. It is being developed on a consensus basis between the experts of the working group formed by ENISA and it is reviewed by various relevant stakeholders from both the private and the public sector. The final report includes the consensual contributions and modifications of all stakeholders involved in its development and as such it is not a binding guideline.
Located in Publications
ENISA proposes reporting scheme on security incidents for European TSPs
Located in News / ENISA News

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