The study, using a survey, attempts to evaluate which are currently the mechanisms deployed in available online services for accountability, consent, trust, security and privacy. While the finding of this survey cannot be easily extrapolated to all online services, some trends are prominent and it is safe to assume that these are valid for most organisations that operate online. Besides these trends, we mention here the lack of a single coherent view on how to best achieve user privacy in online environments. An increase in awareness of privacy and security concepts within organisations and industry sectors appears to be desirable, in order to maintain a high level of security and confidence on the part of users and society in the ICT infrastructure and services provided within the EU. A major area of concern was how the EU would create and maintain a ‘level regulatory playing field’, especially with non-EU based multinationals entering the EU market without proper (privacy) compliance and rapidly establishing a significant user base.
January 31, 2011
Rodica Tirtea - ENISA, Demosthenes Ikonomou - ENISA, Slawomir Gorniak - ENISA, Panagiotis Saragiotis - ENISA, Ronald Koorn - KPMG, The Netherlands, Dennis Voges- KPMG, The Netherlands, Peter van der Knaap - KPMG, The Netherlands