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Report/Study Recommendations for QTSPs based on Standards - Technical guidelines on trust services
Following the publication of the eIDAS Regulation, a set of secondary and co-regulatory acts had to be published in order to provide technical guidance on how to implement the specific requirements of the eIDAS Regulation (in the TSP part of eIDAS, the European Commission decided to publish only the mandatory ones). ENISA aimed to develop a concise set of technical guidelines implementing the eIDAS Regulation in the non-mandatory articles, for voluntary use of all stakeholders, including Trust Service Providers, Supervisory Bodies and Conformity Assessment Bodies. The objective of this document is to provide guidelines for fulfilling requirements originating from the following articles of the eIDAS Regulation:
Located in Publications
Sharing is caring: technical cooperation across CSIRTs, LE and the judiciary
In an effort to estimate the degree of maturity of the technical cooperation across national and governmental CSIRTs, law enforcement agencies (LEAs) and the judiciary when it comes down to cybercrime investigation, ENISA has prepared a report that focuses on the tools of these communities to cooperate among themselves and counter cybercrime.
Located in News / ENISA News
Press Release ECMAScript program A digital Europe built on trust – ENISA guidelines on uptake of Qualified Trust Services
ENISA has developed a concise set of six technical guidelines on trust services with the purpose of providing technical guidance and promoting the uptake of qualified trust services (QTS).
Located in News / ENISA News
Trust Services Forum and CA Day 2018 - Privacy statement
Located in Events / Trust Services Forum - CA Day 2018
Report/Study An overview on enhancing technical cooperation between CSIRTs and LE
This report aims to support the cooperation between CSIRTs - in particular, national and governmental CSIRTs, LEAs and the Judiciary – in particular, prosecutors and judges, in their fight against cybercrime, by providing information on the technical aspects of the cooperation, identifying current shortcomings, and formulating and proposing recommendations on technical aspects to enhance the cooperation. Moreover, this report introduces some use cases to present the interaction among the different actors and of the methodology and the tools used when CSIRTs, LEAs and the Judiciary cooperate for responding to cyber-crime.
Located in Publications
Article 13a Expert Group convened by ENISA for its 31st meeting
The EU telecom security authorities meet to discuss the impact of COVID-19 on network resilience, 5G security and security supervision under the EECC.
Located in News / ENISA News
Press Release ENISA publishes annual report on trust services security incidents 2017
ENISA publishes the first full-year annual report on security incidents with electronic trust services, covering 2017.
Located in News / ENISA News
Report/Study Security framework for Trust Service Providers - Technical guidelines on trust services
Article 19, which is the main focus of this document, of the eIDAS Regulation, states that Trust Service Providers have to demonstrate due diligence, in relation to the identification of risks and adoption of appropriate security practices, and notify competent bodies of any breach of security or loss of integrity that has a significant impact on the trust service provided or on the personal data maintained therein.
Located in Publications
Report/Study chemical/x-pdb Conformity assessment of Trust Service Providers - Technical guidelines on trust services
Through this document, ENISA is supporting both Trust Service Providers and Conformity Assessment Bodies in the audit activities by presenting the auditing framework. It aims at helping Trust Service Providers fulfil the requirements defined by the eIDAS Regulation (Articles 20 and 21) as requested by Supervisory Bodies in order to grant the qualified status to a Trust Service Provider and its provided trust service(s).
Located in Publications
Report/Study Troff document Trust Services Security Incidents 2019 Annual Analysis Report
This report gives an aggregated overview of Trust Services Security Incidents in 2019, showing root causes, statistics and trends. It marks the fourth round of security incident reporting for the EU’s trust services sector. The annual summary reporting for 2019 totalled 32 incident reports. A total of 27 EU countries and 2 EFTA countries take part in annual summary reporting.
Located in Publications

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