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Exercise 2

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Exercise 2: Incident Handling Procedure Testing

 

Main Objective In this exercise participants will have the opportunity to learn the most important information about incident handling. It will give them an idea on how to organise this process in their teams in the most efficient way.
Targeted Audience This exercise is especially aimed at novice CERT members. It can also be delivered to more experienced members to provide them with an opportunity to review their existing procedures and learn new methods of incident handling which will enable them to organise their work in a more efficient way.
Total Duration 3 hours, 10 minutes
Time Schedule Introduction to the exercise 30 min.
Task 1: Developing incident handling procedures 60 min
Task 2: Resolving critical problems in incident handling 70 min.
Summary of the exercise and evaluation 30 min.
Frequency It is most important that this exercise be conducted with new CSIRT members or even with candidates. It could also be conducted periodically, to give more experienced team members the opportunity to evaluate and improve their existing procedures.

General Description

The purpose of this exercise is:

  • To familiarise participants with the basic set of activities relating to incident handling (IH) processes;
  • To teach a correct sequence of activities during the IH process;
  • To point out and provide knowledge about the most important parts of the IH procedure which critically influence the success of the process;
  • To familiarise participants familiar all possible players in the IH process; and

To provide participants with basic knowledge about the most effective methods of cooperation between CSIRT and key incident handling players.


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